Frequently Asked Questions

THE BASICS

The answer is both. Five of our models are fuel-powered. Recently, we've also added a fully electric version.

The max load of the Adventure DFI and theAdventure DFI PLUS is 264 lbs. The max load of the Race DFI and the Titanium DFI is 220 lbs.

The board is built to run on the water, not to idle on the water. The board can easily hold your body weight while the board is moving however you should not chill on the board while the board is idle.

Absolutely. You can visit one of our JetSurf Academies or Ambassador locations and enjoy either a full JetSurf Academy session with the Academy trainers of the "try before you buy" session with our ambassadors.

The fuel-powered boards weigh less than 41 lbs. The JetSurf Electric weighs 64 lbs (this is including the battery)

Absolutely. The board can be registered as a personal watercraft at your local DMV (tag agency). All you need to register your board is a certificate of origin and the invoice. We strongly suggest registering the board after the purchase.

Yes, JetSurf USA issues a certificate of origin for all new boards. This certificate of origin is recognized by tag agencies.

They are all completely manufactured in theCzech Republic, Europe at the MSR Engines factory. MSR Engines is proud to be the officially certified aviation business supplier, sourcing parts for RedBull Air Race champion Martin Sonka.

JetSurf USA - the only official distributor of the JetSurf boards in the U.S. is located in Miami, FL. Come and visit our factory showroom!

Regular riders put their left foot forward and hold the control handle in their left hand. Goofy riders put their right foot forward and hold the control handle in their right hand.

The top speed of our JetSurf boards ranges from 33 mph to 40 mph depending on the model.

The cruising range of our fuel-powered boards is around 50-55 minutes on one fuel tank (0.75 gallons). The cruising range of theJetSurf Electric is around 35 minutes on one fully charged battery pack.

The big advantage of the fuel-powered JetSurfboards is that you can check it in as a surfboard with TSA and fly to some exotic destinations. You can not do this with the JetSurf Electric because of its Lithium battery.

The fuel tank needs to be completely dry and removed from the board. It needs to travel in your backpack. Same with the ICU. Remove it from the board and put it into your backpack.

Rinse and dry the board completely and wrap with a few layers of bubble wrap. Check it in as a surfboard at the airport.

Absolutely. You can ride the JetSurf boards in salt water. Around 50% of our customers in the U.S. ride the boards in saltwater. Just remember you need to rinse the JetSurf board after every salt water ride to keep the board in good condition.

THE LEARNING PROCESS

Not really. Of course it makes it easier to have a prior board sports experience (longboard, wakeboard, snowboard, ...) but it is not necessary. Even riders without any prior board sports experience usually pick it up within 30 minutes and manage to stand up and ride.

Absolutely. JetSurfing is actually a little bit like riding a dirt bike on the water. The sense of stability and the experience with using the throttle will definitely help you learn how to ride aJetSurf.聽 聽

Looking for easier way to learn how to ride a JetSurf? Would you like to let your children share the board or just welcome more buoyancy? Then, the JetSurf Tube will definitely be your favorite. A rubber tube fitted to your board will create one of the most stable surfing crafts. This inflatable accessory will not take up too much space for transport and can easily be strapped to all JETSURF models.

THE SHOPPING PROCESS

The price of the boards ranges from $9900 USD to $14900 USD depending on the model.

We keep the boards in our Florida stock. However, during peak season, we can't guarantee the availability of all colors and boards we produce in smaller batches (like the JetSurf Electric or theJetSurf Titanium DFI).

You can place your JetSurf board deposit at www.jetsurfusa.com on the board detail page with your credit/debit card.

You pay the deposit to guarantee you get the right board model and color.

Yes, the JetSurf board deposit is fully refundable.

Our sales team will reach out to you to confirm the availability of the board and the correct bindings set-up (Goofy or Regular), to give you the ETA, confirm the shipping address, and to guide you through the payment process.

Our sales team will send you the order confirmation once you confirm the model, color, bindings, and shipping address. You can choose either a Credit card, ACH, Bank wire, or certified check to pay the balance due.

We usually ship the board 2-3 business days after we receive the full payment. This gives us time to arrange the correct bindings set-up and issue the certificate of origin and the invoice so you can register the board at your local tag agency without any issues.

聽The board box ships with UPS ground so it usually takes another 2-4 business days to get it delivered to the East Coast and about 4-7 business days to get it delivered to the West Coast of the U.S.

路聽聽聽聽聽Miami in-store pick-up - FREE

路聽聽聽聽聽Florida - $250 USD/JetSurf board

路聽聽聽聽聽The rest of the U.S. mainland states - $390USD/board

路聽聽聽聽聽Hawaii and the Caribbean - custom price calculated based on your location

If your billing address is in Florida, you can expect to pay 6-6.5% Florida state tax during the purchase.

If your billing address is outside of Florida, you will not pay any Florida state tax during the purchase. However, your local tag agency might ask you to pay the state tax when registering the board.

路聽聽聽聽聽If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one.

路聽聽聽聽聽You can return a product for up to 30 days from the date of purchase.

路聽聽聽聽聽Any product you return must be in the same condition you received it in as well as in the original packaging. We only accept returns on JetSurf boards that have not been ridden in the water.

路聽聽聽聽聽Please keep the receipt and聽be aware that a 10% re-stocking fee applies!

路聽聽聽聽聽Please be aware that there are no returns on helmets.

路聽聽聽聽聽Shipping costs are not returned and the label for shipping back is not included

路聽聽聽聽聽JetSurf USA does not cover the return shipping fee

路聽聽聽聽聽Convenience fee and banking fees cannot be returned

The board comes with all you need to enjoy the board: The bindings, the fuel tank, the control handle, the stand, the fins, the toolbox, the charger, the board bag, the engine shut-off key.

Please check out our What's in the box page to learn more.

DIFFERENCES IN BOARDS

What is the difference between the motorized surfboard and e-foil?

E-foils and JetSurf boards are two very different products. These are the main differences:

1) Most of JetSurf boards are fuel-powered but most foils are battery-powered.

Fuel-powered means that you need to operate with gas, but that means you don't need to wait a few hours every 35 minutes so you can charge the battery.

2) E-foils are flying above the water surface which is an interesting feeling but you are disconnected from the water, and you cannot carve as much. On the other hand, you can rip it pretty hard on theJetSurf board.

3) The big advantage of the fuel-powered JetSurfboards is that you can check it in as a surfboard with TSA and fly to some exotic destinations. You cannot do this with the Lithium battery of the e-foil.

We currently don't sell e-foils.

JetSurf was established in 2010 and we've quickly become the market leader in the motorized surfboards industry. We currently own about 85% of the motorized surfboard market and we are the only brand competing in the UIM MotoSurf World Championship racing series.

The main difference is the Alternator. Even the fuel-powered boards have a small battery unit that powers the starter, bilge pump, etc... so you need to charge the board after approximately 4-5 hours of cruising time (in other words: once or twice a week if you ride it often). The Adventure PLUS has the alternator so the charging process is significantly reduced.

路聽聽聽聽聽The other difference is the bindings set up. TheAdventure DFI has a double bindings set up so you can share the board withGoofy and Regular riders. The Adventure DFI PLUS has a single bindings set upso it makes it more difficult to share the board with others.

路聽聽聽聽聽On the other hand, the Adventure PLUS comes withmore accessories and a better travel bag.

路聽聽聽聽聽The standard Adventure DFI is a better fit forfamilies. The Adventure DFI PLUS is a better fit for long-distance trips andisland hopping.

The shape of the hull is different. TheAdventure DFI is more stable on the water so the learning process is easier. On the other hand, the Race DFI is less stable and more agile.

The Adventure DFI comes with a double bindings set-up so you can share the board with Regular and Goofy riders. The Race DFI comes with a single bindings set-up so it is a better fit for individuals.

Generally, the Adventure DFI is a perfect family board for beginners. The Race DFI is a great choice if you are ready for more agile ride with sharp turns and jumps.

WARRANTY & TECHNICAL QUESTIONS

All new JetSurf boards (besides the RaceTitanium DFI board) come with a 12-month warranty on all main parts

Pre-owned boards come with a 3-months warrant yon the main parts besides the engine and ICU. The engine and ICU are covered by a 6-months warranty

New spare parts come with a 6-months warranty

Race Titanium DFI boards are for racing purposes only and do not qualify for any factory warranty. All other qualifying new board purchases include a 12-month warranty on specified parts.

The DFI 鈥 Digital Fuel Injection motor is the first fuel injection solution by JETSURF. DFI motor fuel mix preparation goes directly through the injection into the cylinder head and delivers improvements in:

路聽聽聽聽聽Emission impact

路聽聽聽聽聽Acceleration

路聽聽聽聽聽Performance

路聽聽聽聽聽Easier maintenance

路聽聽聽聽聽Fuel efficiency

The JETSURF DFI engine meets the latest legislation requirements and has been granted the CE certification that claims conformity with health, safety, and environmental protection standards for products sold within the European Economic Area. The DFI injection system will be supplied within the European Union and the United States of America territories.

The JetSurf board is a state-of-the-art watercraft and just like any other machine, it requires some level of maintenance. Usual maintenance steps include the following:

路聽聽聽聽聽Use only quality gas with Octane number 91 and up

路聽聽聽聽聽Use only two-stroke full synthetic oil

路聽聽聽聽聽Rinse the board after every salt water use

路聽聽聽聽聽Change the spark plug every 10 hours of cruising

路聽聽聽聽聽Charge the ICU to keep the required voltage

路聽聽聽聽聽Lubricate the freewheel with the freewheel grease

Absolutely. All boards come with a written user manual and with video maintenance tutorial as well.

Yes. You need to mix two-stroke full synthetic oil with a quality gas in the ratio of 1:50

The JetSurf service center is located in Miami, Florida. The service center handles regular service controls of JetSurf boards, warranty repairs, and all kinds of non-warranty board repairs.

Sure, please schedule a call with the Head of the Tech support department. We will give you a call back at your convenience and help you troubleshoot your issue.

SCHEDULE THE CALL HERE